More than 50% of surveyed people in the US claimed that they are not happy with their job, according to the World Happiness Report. The thing is, good employee relations describe how positive employees feel about their identity at work and as a part of the company. Consequently, human satisfaction increases productivity and reduces the turnover rate, which helps to save many HR manager’s days!
Managing employee relations requires patience and determination to come up with a good strategy and great operation. These 5 strategies below will help you save time!
Open dialogue with effective communication
Communication is the key to every relationship. And employee relations is no exception. To make employees feel like they are an integral part of a company, we must provide them with two-way communication.
That means HR representatives should provide proper talking or meeting, where employees’ constructive and practical feedback is recognized. Once the staff feels that they are being heard and treated respectfully, they can perform their best in the working environment.
If you are puzzled about communication techniques, TYDE’s course specialized in Process Communication Model® might help you accomplish your HR activities.
Engage leadership in the working environment
Improving employee relations also requires the participation of the leaders, managers, or supervisors. A simple thing that leaders should remember is always to stay positive and optimistic at work.
Besides a clear and achievable plan for business growth, an optimistic atmosphere spreading from the leaders also boosts energy for every working day. A person’s brain in a positive mood simply performs better than that of an unhappy person; therefore, happy surroundings can relieve stress and strengthen the relationship between workers.
Improve emotional intelligence of employees
Emotional intelligence (EI) is the ability to understand and manage our emotions to communicate effectively with others. Of course, not everyone has the same emotional quotient (EQ) compared with others. Those who have high emotional intelligence can more effectively understand and communicate with others, which makes it easier to develop and maintain harmonious relationships among employees.
Then, the HR department should boost their employee’s EI/EQ by various techniques, such as: encouraging employees to listen to understand others, respecting the culture of other colleagues, avoiding offensive behaviors,…
At TYDE, we’re providing programs for HR training to adapt the theory of human behaviors into the practice of your company’s HR strategy, using the most innovative communication tool that has been applied to successful businesses in the world. TYDE’s comprehensive training aims at developing efficient engagement with employees across the different departments.
Intercultural sensitivity at work
Enterprises in Vietnam currently attract people from different provinces and even different nationalities, which requires people to communicate with people of diverse background. However, a lack of cultural sensitivity can limit effective communication in employee relations, leading to misinterpretation among workers.
Wherever they are from, every employee is a part of the same company, with the same beliefs and vision. Thus, the HR team needs to operate training on intercultural sensitivity to help employees understand the nuances of cross-culture communication, and the importance of words, actions, gestures and body language in building relationships with people from numerous backgrounds.
Build positive company values & culture
Company culture includes a variety of elements, such as work environment, company mission and goals, values, expectations,... A growing number of workers, especially from the young generation, believe that strong workplace culture is more important than the salary range.
Therefore, fostering a great company culture also equals building stable employee turnover. Besides common activities like team-building, gathering, occasional bonding etc..., it’s important to make sure everyone in the team feels to be a part of the company growth journey. This experience can be encouraged by creating spaces for employees to explore their potential, having transparent & effective communication channel,...
Whatever steps you take to improve employee relations, you’ll need an overall plan. To draw a complete strategy for human resources management, contact us. Being the very first consulting service in Vietnam teaching courses based on The Process Communication Model® (PCM), TYDE brings the most comprehensive experience in managing your human resources. Learn more about this here.