We might be more familiar with the term “employee engagement”, but have you ever heard about “employee experience”? Experience of employees is also counted as a key factor contributing to the success of a business.

In the following article, let’s find out what is Employee Experience (abbreviated as EX) and why it is important to your organization.

What is Employee Experience?

“Employee experience” refers to what employees encounter and observe during their entire working process at a company (from the moment when a worker first applies to the job until when he/she leaves that company).

This experience includes the onboarding process, working environment, company policies, dress code, tools used for work, employee relations, etc. A proper employee experience can enable employees' ability to concentrate in completing assigned tasks, so that they contribute to the common goals of the company.

Many HR professionals have been following plans to optimize EX, and research suggests they are right to do so. The result of a report by IBM and Globoforce has found a close bond between employee experiences and working performance. Top 25% of the companies with the highest EX scores have the workforce with better performance, according to this report.

How Employee Experience affects business growth?

Attract the best talents for your business

In recent years, job seekers often search for authentic feedback on a company or a job on review websites or groups. With the right EX strategy, the company will build a good reputation and therefore, can attract and retain high-potential talents.

Maintain a productive workforce

Happy employees get things done better compared to stressed ones, and they are also less likely to leave when situations get tough. Moreover, when employee experience is positive, relationships among colleagues and leaders are also strengthened, which will boost productivity and increase the quality of candidates during recruitment.

Get better employee retention

A research by Culture Amp has shown that approximately 10% of asked employees have left their companies within 6 month after being offered the job. If these companies have better onboarding plans or better salary rates, employees’ will might be different. So, maintaining good retention strategies would also increase employee experience.

Make your business more unique than others

As mentioned above, the potential candidates and customers tend to find the reviews about your company. People will prefer to choose the companies who take great care of their employees and customers. That also means a high level of EX can promote your business reputation to achieve better results.

Improve your Employee Experience with TYDE Consulting

Whether you are in need of an employee experience plan or you want to update your current HR plan, you might need some help from professional HR consultants. And with TYDE Consulting, you will receive the best recommendations and strategies to improve your business.

Applied Process Communication ModelⓇ in development programs, TYDE Consulting will assist you and your employees to:

• enhance better performance: by finding the right approach to engage effectively with your customers.
• create harmony within the workplace: by building company culture to resolve conflicts easier
• inspire fellows with innovation: by winning people’s hearts to join your CSR projects.

A wonderful employee experience does not only ensure enthusiastic participation of employees during their time at your company but empowering your success as well. Let’s invest on your organization right now with TYDE Consulting here.